Privacy Policy

Effective Date: January 1, 2024

Lettus Host ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal and non-personal information from users in a variety of ways, including, but not limited to, when users visit our website, fill out a form, request services, or communicate with us directly. The types of information we collect include:

Personal Information: Name, email address, phone number, mailing address, property details, and payment information.
Non-Personal Information: Browser type, IP address, operating system, and information about your interaction with our website (e.g., pages viewed).

2. How We Use Your Information

We use the information we collect to:

Provide and manage our rental management services.
Communicate with you about your property, bookings, and any inquiries.
Process payments and send invoices.
Improve and personalize our website and services.
Comply with legal obligations and resolve any disputes.

3. Sharing Your Information

We do not sell, trade, or rent users' personal information to others. However, we may share your information with:

Service Providers: Third-party service providers who help us manage our business and services (e.g., payment processors, marketing partners, maintenance providers).
Legal Requirements: When required by law, or in response to legal processes, we may disclose your information to law enforcement or regulatory agencies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance user experience, monitor site performance, and analyze website traffic. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

5. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your data, or to object to certain uses of your information. To exercise your rights, please contact us at welcome@lettusstay.com.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or the content of third-party websites.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the updated policy on this page with the updated "Effective Date." We encourage you to review this Privacy Policy regularly to stay informed of any changes.

9. SMS Privacy Policy

Lettus Host may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Lettus Host
1090 S Wadsworth Blvd
Unit C #3380
Lakewood, CO 80226
welcome@lettusstay.com
303-500-1956